Chk44 Terms and Conditions — Please read before use

1 General Terms & Conditions

Chk44 (hereinafter referred to as the "Platform" or "we") is an international online gaming and betting platform. These Terms and Conditions ("Terms") apply to the use of all services provided by chk44. The Terms are drafted in accordance with the laws of Bangladesh and applicable international law, and are legally binding on both parties.

If you visit our website, create an account, make a deposit, or use any gaming or betting service, it will be assumed that you have fully read and accepted these Terms and Conditions.

1.1 Scope of Application

These Terms apply to all of the following chk44 services:

• Sports Betting & Exchange Services
• Live Casino games (including Roulette, Baccarat, and Blackjack)
• Slots & Virtual Games
• All activities related to account management
• Claiming Bonus & Promotional Offers
• Services Provided Through the Mobile Application

1.2 Language & Interpretation

Although these Terms are published in Bengali, the governing legal document is in English. In the event of any discrepancy in interpretation, the English version shall prevail. chk44 reserves the right to amend these Terms at any time. Continued use of the platform following any changes will be deemed acceptance of the updated Terms.

2 Account Registration and Verification

A personal account is required to access gaming services on chk44. All information provided during registration must be truthful, accurate, and complete. Providing false or incorrect information will result in immediate account termination.

2.1 Registration Eligibility

• You must be at least 18 years old at the time of registration.
• You must register using your own identity; registering under another person's identity is strictly prohibited.
• Each individual may open only one account.
• Multiple accounts may not be operated from the same device, IP address, or payment method.
• Online gaming must be legally permitted in your country of residence.

2.2 KYC Verification

Chk44 follows a Know Your Customer (KYC) policy. Prior to any deposit or withdrawal, or at any time deemed necessary, we may request any of the following documents to verify your identity:

• Scanned copy of National ID (NID) or passport
• A recent utility bill or bank statement (as proof of address)
• Proof of Payment Method Ownership
• Selfie or Liveness Verification

Withdrawals may be temporarily suspended until the verification process is complete. This is done for your own security.

3 Bonus & Promotional Offers

Chk44 regularly offers a variety of bonuses and promotional offers. Each bonus comes with specific terms that must be read before claiming. chk44 reserves the right to modify the terms and conditions of any bonus at any time.

3.1 Welcome Bonus

A welcome bonus is available to new members on their first deposit. To claim it, you must opt in from the Promotions page after registering. Welcome bonus wagering requirements typically range from 25x to 40x and may vary depending on the specific promotion's terms.

3.2 General Terms for Bonus Usage

• Wagering requirements must be completed within the specified time after the bonus is credited.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Attempting to claim the same promotion more than once will result in the bonus being cancelled.
• A maximum withdrawal limit may apply to bonus winnings — this will be stated in each offer's terms.
• Not all games contribute equally toward bonus wagering. Slots generally count at 100%, while table games count at 10%–20%.
• Claiming bonuses across multiple accounts from the same household, address, or device is strictly prohibited.

3.3 Cashback & Loyalty Rewards

Weekly cashback and a loyalty points program are available for regular players. Loyalty points can be converted into bonus funds, free spins, or other rewards. Cashback is credited directly to your account balance and generally carries no wagering requirements.

4 Payment Policy

Chk44 supports the most popular mobile banking and digital payment methods in Bangladesh. All financial transactions are fully encrypted and processed through secure servers.

4.1 Deposit Rules

• The minimum deposit amount is BDT 200 (two hundred taka).
• Deposits are generally credited to your account instantly.
• Only deposits made from a payment account in your own name are accepted.
• Depositing on behalf of a third party is strictly prohibited and may result in account termination.
• Using the correct reference number at the time of deposit is mandatory.

4.2 Withdrawal Rules

• Your account must be fully verified before a withdrawal can be processed.
• The minimum withdrawal amount is BDT 500 (five hundred taka).
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals must be made to the same payment method used for the original deposit.
• Withdrawal processing may be temporarily suspended in the case of suspicious transactions.
• Daily and weekly maximum withdrawal limits apply — full details are available on the account page.

4.3 Transaction Cancellation & Refunds

Bets or gaming transactions that have been completed are generally non-cancellable. However, if an issue arises due to a technical fault, chk44 will investigate and provide a resolution. If a transaction is held up due to a banking or payment gateway issue, the support team must be notified within 72 hours.

5 Betting & Gaming Rules

All bets and gaming activities on chk44 are governed by specific rules. Each game and betting market has its own rules, which are outlined on the relevant game or betting page.

5.1 Bet Acceptance & Cancellation

• A confirmation message will be displayed once a bet is successfully placed — this serves as proof of bet acceptance.
• If incorrect odds or information are displayed due to a technical error, chk44 reserves the right to void the relevant bets.
• If an event is cancelled, the bet amount will be refunded.
• Official sources will be used to determine results.

5.2 Special Rules for Sports Betting

• Be aware of the risk of disconnection during live betting.
• If odds change while a bet is being placed, the updated odds will apply.
• Match fixing or placing bets based on insider information is strictly prohibited.

5.3 Casino & Slot Game Rules

All casino games on chk44 are certified by internationally accredited RNG (Random Number Generator) authorities. The RTP (Return to Player) percentage for each game is listed in the game info section. Live Casino games are hosted by real-time dealers and played via live video feed.

6 Responsible Gaming

Chk44 believes gaming is purely for entertainment. We are firmly committed to preventing gaming addiction and provide tools on our platform to help you stay in control.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a cap on how much you can lose within a given period.
• Session Time Limit: Set a time limit for how long you play in a single session.
• Cooling-Off Period: Take a temporary break ranging from 24 hours up to 6 weeks.
• Self-Exclusion: Temporarily or permanently close your account on your own for an extended break.
• Reality Check: View a summary of your play time and spending at set intervals.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. For more information, visit our Responsible Gaming Visit the page.

7 Privacy and Data Protection

Chk44 takes the privacy of your personal information very seriously. Any information you provide is used solely for the purposes of service delivery, identity verification, and fulfilling legal obligations.

7.1 Data Collection & Usage

• Registration details (name, email, phone number, address) are stored for account management purposes.
• Transaction data is retained for financial records and security purposes.
• Cookies and browsing data are used to enhance the user experience.
• Your information is never sold to third parties.
• Information may be disclosed upon request by legal authorities.

To read our full data protection policy, please visit our Privacy Policy Read the page.

8 Account Closure and Restrictions

Chk44 reserves the right to temporarily or permanently suspend any account, without prior notice, for the following reasons:

• Registering with false or incomplete information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Use of third-party payment methods.
• Money laundering or suspicious financial activity.
• Use of automated software or bots.
• Misconduct toward other users or chk44 staff.
• Proof of being under 18 years of age.

8.1 Balance After Account Closure

If an account is closed due to a rule violation, any bonus funds and winnings derived from bonuses will be forfeited. However, actual deposited funds may be returned subject to investigation. If you wish to close your account voluntarily, please contact the support team.

9 Liability Limit

Chk44 accepts no liability in the following circumstances:

• Issues with a game or bet caused by loss of internet connection.
• If the user's password or account credentials are compromised due to their own negligence.
• Delays caused by issues with a third-party payment provider.
• Temporary service interruptions caused by unexpected technical issues.
• In the event of force majeure (natural disaster, war, or government prohibition).

In all circumstances, chk44's maximum liability is limited to the total amount of the user's relevant transaction. chk44 will not be liable for any indirect or consequential damages.

10 Changes to Terms & Contact

Chk44 may partially or fully update these Terms and Conditions at any time. For significant changes, you will be notified via your registered email or through a notification on the platform.

Continued use of the platform after any changes takes effect constitutes full acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

10.1 Dispute Resolution

For any dispute or complaint, please contact the chk44 support team in the first instance. The support team will aim to resolve the matter within 72 hours. If a resolution is not reached, the matter will proceed through international arbitration.

10.2 Contact Information

If you have any questions about the Terms & Conditions, please contact our support team:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the platform.
• Support Hours: 24 hours a day, 7 days a week